In case you wish to return the product you have purchased, you have the option to do so within 15 calendar days from the day you received it. You can ask for our guidance to speed up the process by calling 210-2810760 or emailing στο theodor0@hotmail.com. The current policy of our company regarding returns is as follows:

• Order cancellation: For any order cancellation (in whole or in part) you must send an e-mail to στο theodor0@hotmail.comor fax to 210-2810760. This feature is offered to you until we inform you about the shipment of your order. Cancellation is not possible after this time.

• Receipt of wrong product: In case we sent you the wrong item and we are solely responsible for it, then we send you the right one and we bear the entire shipping cost.

• Receipt of defective product: If in the product you bought you noticed any construction anomaly, which is not due to misuse, then you can bring the product to our store or send it by courier to the address: 55 agias paraskevis chalandri athens greece p.c.15234. The product will then be sent to the headquarters of the manufacturer to determine if it is a factory defect. If the product shows a manufacturing defect, we replace it for free.

• Right of unnecessary withdrawal: In case the product you just bought does not work for you, you can exercise the right of withdrawal and return it, at your own shipping cost.

• In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way their return will take place, your refund will be completed within 5 days from the date we receive the products.

How to return products:

If you are near our physical store, you can visit us, delivering the product in its original condition and packaging, also presenting the purchase receipt or invoice. In case your visit to the store is not possible, then you should send it to us by courier at our physical headquarters (55 agias paraskevis chalandri athens greece p.c.15234) after contacting us. To send the product by courier, you must inform us by phone or via email, so that we can give you the necessary information of the cooperating transport company, to ensure the fastest and most economical transfer. Then, you pack the product in the same box you received it or in another box large enough to be protected during shipment, it is mandatory to include the purchase receipt. Enter the details of the sender (Name, Address, Area, Prefecture, PC, Tel) and the recipient (55 agias paraskevis chalandri athens greece p.c.15234, Tel: 210 2810760) in the voucher and it is delivered to the shipping company.

If the product has been opened from its packaging or is damaged, you lose the right to return the product. Please check upon receipt if the product is the right one to avoid further inconvenience and extra costs. We would like to point out that in case the product proves that it does not meet the necessary return conditions, it will be returned to the sender at his own expense.